I hate to cook and found that the Hormel vacuum sealed dinners were a good alternative. I eat out most of the time so the odd time I do eat at home these dinners are fast and tasty. I usually buy the chicken or beef with gravy and mashed potatoes and the calorie count is about 230...very good!
A couple of days ago I cooked one in the microwave and found mold inside when I opened it. It had been purchased at Walmart possibly a month ago but these dinners normally keep for months. Instead of making the trip back to Walmart for a refund ($1.84), I decided to send an e-mail to the Hormel company. They replied within minutes and explained how somehow the vacuum seal must have been broken and promised to send me a refund.
This is a reputable company who has an interest in good customer service and it's nice to know they stand behind their product. I sent a reply to them thanking them for their quick response and told them I trust their product enough to keep using it. They certainly provided me with good customer service and it's paid off for them because here it is in my blog!
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