Of course, a Florida 911 operator didn't lose her job because she was busy ordering pizza for 8 minutes instead of taking the emergency calls she was hired to do. That's not the way it's done now because no-one is actually expected to perform their jobs in a professional manner.
In this case, a person fainted in the dentist's office and a 911 call was made but no-one answered. The operator was ordering pizza on that line and even asking for information on prices. This could have been a call about someone choking to death or caught in a burning building. This could have been a call that ended up in a death.
The 911 operator received a reprimand on her employment record. I guess if there had been a fire that took the lives of half a dozen people while she ordered that pizza, she might have been put on paid leave for a day or two.
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