Monday, December 31, 2007

2 Computer Illiterates

My friend, Carole, got a new laptop computer and we tried to get it set up. I was quite proud of myself that I had no trouble plugging it in but then the problems began.

She'd bought a mouse which had a strange little thing on the end of the cord which wouldn't plug into anything on the computer. After puzzling over it a few minutes we discovered it could be removed from the cord and now the end looked right. We plugged it into the computer but the curser wouldn't move. Damn!

We decided to use the pad instead to get her on the internet. I couldn't find the "wireless" sign because there was nothing that looked like mine on the screen. We tried a few things and found the wireless sign. Now we couldn't figure out how to sign up for Tengo because all the windows looked different from what I'd seen before. In time we got her signed up for the internet. Wow!

Then we struggled trying to get her free AVG (virus protection). We thought she was signed up for that but we couldn't get it activated...then realized we had to be online to do it. Problem solved except now she has 2 AVG signs at the bottom of her screen. Apparently we signed her up twice.

Then she wanted to go on AOL to read her mail and we got the screen up but it's very small. We never did figure out how to enlarge it but she was able to read her mail anyway.

Throughout our ordeal I kept saying, "We need Bob", but then we'd manage to get something right and go on to the next problem. Poor Bob is our resident computer genius who does his best to help us illiterates. Carole and I got the computer up and running but I think we'll need Bob to enlarge her AOL screen and get the mouse working. It's a good thing he's retired and good natured.

1 comment:

Kim said...

Kudos to both of you for trying and not giving up too early.
xoxoxo